Prioritising enabling factors of Internet of things (IoT) adoption in digital supply chain

Purpose This paper explores the role of Internet things (IoT) enabling factors in adopting digital supply chain. Design/methodology/approach Analytical hierarchy process (AHP) was used to rank performance measures and prioritise factors. Semi-structured interviews were conducted validate support key research findings from AHP analysis. Findings The results show that level customer demand is most important indicator IoT while product/process flexibility least important. System integration infrastructure are top two increasing stability, chain connectivity, flexibility, respectively. Furthermore, study suggests for adoption directly connected with organisational resources/technological capabilities resource-based view theory. identified interdependencies between success managing Practical implications Supply managers can use empirical this adoption, based on relative importance measures. focused broader practices large companies rather than a specific industry SMEs. Hence, any industry-specific SMEs not evident study. Originality/value empirically established priorities along inter-dependencies among as basis developing guidelines adoption.